EC-CUBEバージョン 2.11.5
PHPバージョン PHP 5.3.29
DBバージョン MySQL 5.6.14-log

会員登録時に下記のエラーがでてしまっているようです。

対処方法をアドバイスいただけませんでしょうか？

SERVER_ADDR: 172.17.2.24
REMOTE_ADDR: 153.161.192.164
USER_AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.124 Safari/537.36

SQL: PREPARE mdb2_statement_mysql_9d824cc36d078f0e1b3db9c888935b0aa93789119 FROM 'INSERT INTO dtb_customer(name01,name02,kana01,kana02,zip01,zip02,pref,addr01,addr02,tel01,tel02,tel03,password,reminder_answer,reminder,sex,job,mailmaga_flg,fax01,fax02,fax03,email,birth,status,secret_key,point,update_date,salt,customer_id,create_date) VALUES (?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,CURRENT_TIMESTAMP,?,?,CURRENT_TIMESTAMP)'

PlaceHolder: array (
0 => 'テスト',
1 => 'テスト',
2 => 'テスト',
3 => 'テスト',
4 => '064',
5 => '0821',
6 => '1',
7 => 'test',
8 => 'test',
9 => '000',
10 => '0000',
11 => '0000',
12 => '56992ac8d2b9ca1c9002f1b27e3a0bfd255293423dc404c87f18bff7191108d4',
13 => '56992ac8d2b9ca1c9002f1b27e3a0bfd255293423dc404c87f18bff7191108d4',
14 => '1',
15 => '1',
16 => '',
17 => '3',
18 => '',
19 => '',
20 => '',
21 => 'info@regarea.net';,
22 => '',
23 => '2',
24 => 'r5583b49ebfe20beEZtLLW',
25 => '100',
26 => 'hauoukeate',
27 => 1,
)

MDB2 Error: constraint violation

_doQuery: [Error message: Could not execute statement]
[Last executed query: EXECUTE mdb2_statement_mysql_9d824cc36d078f0e1b3db9c888935b0aa93789119 USING @0, @1, @2, @3, @4, @5, @6, @7, @8, @9, @10, @11, @12, @13, @14, @15, @16, @17, @18, @19, @20, @21, @22, @23, @24, @25, @26, @27]
[Native code: 1062]
[Native message: Duplicate entry '1' for key 'PRIMARY']


/home/users/1/lolipop.jp-urban-image/web/bio-logical_ec/ec/entry/index.php 34:LC_Page_Entry_Ex->process
/home/users/1/lolipop.jp-urban-image/web/bio-logical_ec/data/class_extends/page_extends/entry/LC_Page_Entry_Ex.php 56:LC_Page_Entry->process
/home/users/1/lolipop.jp-urban-image/web/bio-logical_ec/data/class/pages/entry/LC_Page_Entry.php 67:LC_Page_Entry->action
/home/users/1/lolipop.jp-urban-image/web/bio-logical_ec/data/class/pages/entry/LC_Page_Entry.php 112:LC_Page_Entry->lfRegistCustomerData
/home/users/1/lolipop.jp-urban-image/web/bio-logical_ec/data/class/pages/entry/LC_Page_Entry.php 155:SC_Helper_Customer->sfEditCustomerData
/home/users/1/lolipop.jp-urban-image/web/bio-logical_ec/data/class/helper/SC_Helper_Customer.php 107:SC_Query->insert
/home/users/1/lolipop.jp-urban-image/web/bio-logical_ec/data/class/SC_Query.php 484:SC_Query->query
/home/users/1/lolipop.jp-urban-image/web/bio-logical_ec/data/class/SC_Query.php 741:SC_Query->execute
/home/users/1/lolipop.jp-urban-image/web/bio-logical_ec/data/class/SC_Query.php 894:MDB2_Statement_Common->execute
/home/users/1/lolipop.jp-urban-image/web/bio-logical_ec/data/module/MDB2.php 4152:MDB2_Statement_mysql->_execute
/home/users/1/lolipop.jp-urban-image/web/bio-logical_ec/data/module/MDB2/Driver/mysql.php 1654:MDB2_Driver_mysql->_doQuery
/home/users/1/lolipop.jp-urban-image/web/bio-logical_ec/data/module/MDB2/Driver/mysql.php 798:MDB2_Driver_Common->raiseError
/home/users/1/lolipop.jp-urban-image/web/bio-logical_ec/data/module/MDB2.php 1497:PEAR->raiseError
/home/users/1/lolipop.jp-urban-image/web/bio-logical_ec/data/module/PEAR.php 557:MDB2_Error->MDB2_Error
/home/users/1/lolipop.jp-urban-image/web/bio-logical_ec/data/module/MDB2.php 1009:PEAR_Error->PEAR_Error
from 153.161.192.164

シーケンスがずれているかauto_incrementの値がずれてるのが原因です。
そこまで会員を登録してないのであれば、そのエラーが出る部分で何度かリロードするだけでも治ったような気もします。

できました！ありがとうございます。